Shipping & returns

Return Policy
Returns are accepted on unworn items with all tags attached within seven days of receipt of purchase for a full refund. All sale items are a final sale. All special orders are a final sale. Please follow these steps when making a return:
- Contact our store at 847-386-7900 before returning the merchandise for a return authorization code.
- Write the return authorization code on the packing slip you received with your purchase.
- Package the item(s) and the packing slip securely and send back to our main store: skändal, ltd. 907 Green Bay Road, Winnetka, Illinois 60093
- We recommend that you utilize a form of traceable delivery and insure the package for your protection.

Please note that if your purchase qualified for free shipping the store credit will be for the purchase price minus the cost of shipping.

Mail returns to:
skändal, ltd.
907 Green Bay Road
Winnetka, Illinois 60093
Attn: Webshop Return

Customer Service
skändal, ltd.
907 Green Bay Road
Winnetka, Illinois 60093

Shipping Policy
We gladly offer free shipping within the Continental US. Orders are processed and shipped within 24 hours of receipt of order on our webshop. Express orders received after 2pm will be processed the next day for the following day receipt. For example: an express delivery order received Monday after 2pm, will be mailed out Tuesday morning, to be delivered on Wednesday.

Skandal Hours of Operation

Monday 10:00-5:30
Tuesday 10:00-5:30
Wednesday 10:00-5:30
Thursday 10:00-5:30
Friday 10:00-5:30
Saturday 10:00-5:00
Sunday 11:00-4:00