Shipping & returns

Return Policy -  Effective January 1, 2020

Returns are due back in the mail three days after you receive the package (for example, if your shipment arrives on Monday, we ask that you drop your returns in the mail by that Thursday). If the third day falls on a Sunday or holiday, please return your package the following business day. If your returns aren’t postmarked accordingly, we retain the right to refuse the return. Items may not have been washed, worn and all tags must be on garment and intact.

All Sales are final as of November 19, 2020.

Please follow these steps when making a return:
- Contact our store at 847-386-7900 before returning the merchandise for a return authorization code.
- Write the return authorization code on the packing slip you received with your purchase.
- Package the item(s) and the packing slip securely and send back to our main store: skändal, ltd. 907 Green Bay Road, Winnetka, Illinois 60093
- We recommend that you utilize a form of traceable delivery and insure the package for your protection.

Please note that if your purchase qualified for free shipping the store credit will be for the purchase price minus the cost of shipping.


Mail returns to:
skändal, ltd.
907 Green Bay Road
Winnetka, Illinois 60093
Attn: Webshop Return

Customer Service
skändal, ltd.
907 Green Bay Road
Winnetka, Illinois 60093
[email protected]

Shipping Policy
We gladly offer shipping within the Continental US.  Orders are processed and shipped within 48 hours of receipt on our webshop. 

Skandal Hours of Operation

Monday 10:00-5:30
Tuesday 10:00-5:30
Wednesday 10:00-5:30
Thursday 10:00-5:30
Friday 10:00-5:30
Saturday 10:00-5:00
Sunday 11:00-4:00